FAQs

Products

What Skateez size should get?

For skaters 3-8 years old (up to 80 lb) we recommend the Small Skateez Skate Trainer, available in orange and pink

For skaters 8+ years old (up to 80 lb) we recommend the Medium Skateez Skate Trainer, available in grey.

I lost or damaged the rubber wedges, how do I get replacement?

We have replacement rubber wedges available for purchases at only $9.99. Click here to order.

Shipping 

Where do you ship?

We ship worldwide, we have specific prices for shipping to Canada and the USA, and have calculated shipping at checkout for international orders. Consult the shipping page for all the details.

International Customs Charges and Duties 

International (outside the US & Canada) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.

Returns & Exchanges

I want to return my purchase! What do I do?

Unopened/unused items, with a receipt, in original packaging can be returned within 30 calendar days of purchase and will receive a refund to the original method of payment or will receive an exchange. To return your order, simply

Submit a return request here